FAQ

About semi-order made service

What is semi-order made service?: I-PRIMO offers “semi-order made service” , where customers may choose the diamond from our diamond stock based on the budget and diamond grading, and match with their favourite ring setting to tailor-made your ideal ring.
What is the basic scale of ring sizes?: Generally, the basic ring size scales are from size 3 to size 19 (size 3 to 15 for ladies design) . We can make the smaller sizes from size 1 to size 2 and the bigger sizes from size 20 to size 30 (size 16 to 30 for ladies design) as a special sizes which additional charge may apply. It may also take longer production time for special sizes.
Is inner ring engraving service provided? How many words we can engrave?: It is a free-of-charge service when you place order. The number of letters is about the ring size plus 7 letters (e.g. if it is a size 7 ring, a maximum of 14 letters can be engraved).※ this may not apply to some designs.
Can we embed diamond on the inner ring?: Yes, I-PRIMO provides “Promise Diamond” service. We have eight different colored diamonds for you to choose from. Please click here for the details of “Promise Diamond” service ›
How long does it take to roughly go through all products in store?: It depends on your shopping habits. It may take you about 1.5 to 2 hrs to slowly go through all designs. If you have time constraints, please let our consultants know beforehand and they can highlight some products during your visit.