Happy VoiceTestimonels from customers who purchased at Causeway Bay flagship Store.
We wanted something different and special that can bring more energy, joy and colour in our lives. We both really like the Japanese way of life and wanted to include this in our wedding rings. Something that’s truly unique and meaningful.
We were served by Samantha and she provided very good knowledge about the products and gave us many options based on our story. She didn’t give us pressure and instead provided the best options after our feedback. Very friendly, nice and professional service. :D
We got our rings at wedding expo where we met Simon. He is very professional and patient. I bet he must have met tons of couples during the very busy wedding expo but he was still very composed and calm. We have tried a lot of different styles until we found the ones. We loved that I PRIMO provides extensive after sale services.
We then have our rings picked up at CWB branch. The shop is a delight. Karen is very helpful and she is very caring. She reminded us to check the size 6 weeks before our wedding to allow ample time for resizing if required. With her help, we have also picked our gifts for our moms. Her recommendation is great and we hope our mothers would appreciate our little gift!!
The consultant Dabby provided useful advice to us on the ring styles, sizes as well as procedures on the purchase.
She is very patient and detailed-minded. We both feel very enjoyable in choosing the rings in I-PRIMO.
I-PRIMO provides a wide variety of marriage rings for customers. I’m sure that customers can find their suitable pair from your shop.
The post-purchase service also impresses me a lot that not many jewelry shops in HK can do so.
I will definitely introduce your shop to my friends who are in need of the rings.
ー Fai & Yu（purchased in Sept 2018 ）
Some rings are… Forever
We went there quite unprepared! Most people have done their research while we walked straight in thinking all rings are probably the same, not taking it seriously.
And no, they're not the same :) Interesting how something so small yet so symbolic. It was a pleasure to have Yasmin guiding us through, very friendly, very patient also very professional. She's not Japanese but definitely having the kind of meticulous spirit. And most of all, she has made the experience unique - on deciding something that will last... as long as the love and vows lives.
We will assist you to choose your once-in-a-lifetime dream wedding ring.
Provide all-rounded support from our professional wedding ring and diamond consultants
Depending on your personal requirements, our experienced consultants will assist you to find the most ideal ring and diamond.
A cozy and chic atmosphere especially made for you
Reserve your shop visit time slot online to enjoy personalized service and avoid unnecessary waiting time in peak hours. As a wedding ring specialty brand, we provide comfortable and private space where you can shop your ring with no hassle.
I have no idea about wedding rings, can you explain to me when I visit the store?
Our professional consultants will assist every customers to find their dream ring. Please visit one of our stores for more details.
Do we need to make appointment before visiting store?
It is not necessary to make appointment beforehand. However, in considering for the long waiting time during the peak time at store, it is recommended to reserve your timeslot to ensure better service. 1 min simple online reservation
How long does it take to roughly go through all products in store?
It depends on your shopping habits. It may take you about 1.5 to 2 hrs to slowly go through all designs.
If you have time constraints, please let our consultants know beforehand and they can highlight some products during your visit.
How long does it take to make the ring?
It basically takes about four to five weeks in production once order is placed and being processed in Japan.
However, some designs or ring size may need up to eight weeks. If you need your rings in a tight schedule, please consult our staff for further options.