Reservation

RESERVATION


Walk-in customers are welcome. We recommend reservation to prevent waiting during rush hours to ensure better service and will assist you to choose your once-in-a-lifetime dream wedding ring.

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Reservation

We will assist you to choose your
once-in-a-lifetime dream wedding ring.

A wedding ring may be the most important gift
you have ever bought in your life.
Our in-store consultant will give you advices
all the way when you choose your ideal ring.
Please reserve a time slot for your shop visit online
so that we can serve you better.

Reservation
In order to serve you better, please make an online reservation prior to your visit to avoid waiting.

Convenient reservation service

  • MERIT 01Customers with reservation
    will be serve with priority.
  • MERIT 02You may make a booking
    up to 30 days in advance.
  • MERIT 03There is no worry for rush hours, just simply show up and enjoy the consultation service without waiting.
Convenient reservation service

Happy VoiceTestimonials from customer purchased from I-PRIMO

Diamond intensive class
Christy has explained in details with her professional sense. She understood our needs well and tried to solve our problems.

As the ring has to be delivered to Australia on a tight schedule, she arranged an express delivery on our expected period.

Once again we had a wonderful experience and satisfaction with the service provided by Christy.
Where a new chapter begins
It occurred to be an unplanned decision. It was a window shop experience without booking a time for consultation. We were so lucky to have met Vicky, the consultant, who gave us a lot of professional advice and listened to our love stories. After spending about 1.5hrs of consultation, my fiancé and I decided to choose this pair of wedding rings to celebrate our remarkable moments. We are very thankful and satisfied with this experience. Today we are here to pick up the rings and it really feels like meeting a friend again. We know that this experience has already become part of our love story. Thank you very much.
Some rings are… Forever
We went there quite unprepared! Most people have done their research while we walked straight in thinking all rings are probably the same, not taking it seriously.

And no, they're not the same :) Interesting how something so small yet so symbolic. It was a pleasure to have Yasmin guiding us through, very friendly, very patient also very professional. She's not Japanese but definitely having the kind of meticulous spirit. And most of all, she has made the experience unique - on deciding something that will last... as long as the love and vows lives.

QUESTION

I have no idea about wedding rings, can you explain to me when I visit the store?
Our professional consultants will assist every customers to find their dream ring. Please visit one of our stores for more details.
Do we need to make appointment before visiting store?
It is not necessary to make appointment beforehand. However, in considering for the long waiting time during the peak time at store, it is recommended to reserve your timeslot to ensure better service. 1 min simple online reservation
How long does it take to roughly go through all products in store?
It depends on your shopping habits. It may take you about 1.5 to 2 hrs to slowly go through all designs.
If you have time constraints, please let our consultants know beforehand and they can highlight some products during your visit.
How long does it take to make the ring?
It basically takes about four to five weeks in production once order is placed and being processed in Japan.
However, some designs or ring size may need up to eight weeks. If you need your rings in a tight schedule, please consult our staff for further options.